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India's New Consumer Protection Law

India's New Consumer Protection Law

  • 12-Nov-2019

In August, India ushered in a new age of empowered consumers, when it passed the new Consumer Protection Act, 2019 – replacing the over three-decade old Consumer Protection Act, 1986. What are the key features of this new law that Indian companies must be mindful of? How will it impact the way businesses function in India? Zakir Merchant, Partner, Corporate & Commercial talks about this new law in this video.